The title of business development adorns many of those 3″ x 2-1/2″ paper documents passed out at all those business networking events from chamber of commerce meetings to ribbon cuttings to open houses to more formal meetings. Yet what does this title really mean and more importantly what are the results from these 2 simple words?
First, what does the word business really mean? Webster’s New World Dictionary refers the reader to the Anglo Saxon word of bisignes and to look up the word busy. The first definition of this word, “busy,” means active at work.
Now the word development comes from the word develop which has Latin and Old French origins. This word means to wrap apart. Looking at the first definition it means to cause to become gradually fuller, larger, better, etc.
From these two words, it is a plain as apple pie that everyone in every organization wears this title whether it is written on the calling card or not. From the dock workers, to the front line supervisors, to the receptionist to anyone at the C-Suite level, all are in roles to be busy and with the goal to become larger or better.
Titles should be more specific to each employee’s job responsibility. For example, there exist some people within the organization whose major role is to be extra busy and to expand growth specifically through this one goal – increase sales. These individuals are called salespersons. Other specific roles include customer service representative, human resource specialist to shipping manager. Again business development is presumed within each of these titles. What is not presumed is their unique role within the organization and how that role helps to achieve a specific goal necessary to keep the firm leading forward or productive.
So if your business or organization wishes to experience revenue growth, then make sure that the title reflects the specific role of that person. By taking this action, you will increase sales and provide the opportunity for everyone to share in even greater results.
Remember it is easy enough to confuse motion with progress and activity with results. The title whatever it is should not add to that confusion.